In this class I am going to share with you how to attract customers and generate sales through the WhatsApp Business application .
I assure you that if you put this information into practice you will obtain excellent results to grow your company.
How to generate customers and sales with WhatsApp
WhatsApp is one of the most popular messaging apps out there and one of the most active mobile apps in general. And the business world has not failed to notice. The WhatsApp community is USA Phone Number diverse, which makes it almost impossible not to reach your target market.
For this reason, you can use WhatsApp to market your products or services, and to better interact with your customers.
- Real-time customer service: Let’s face it, providing real-time customer service is a luxury small businesses can’t afford, but with WhatsApp, you and your staff can quickly answer any questions your customers may have . And because the app supports rich media, you can use text, audio or video to provide a personal customer service experience.
- Small businesses provide a multitude of services, whether you’re an electrician, carpenter, or computer repairman, you can create video presentations for your customers. These can be simple tasks that can be done on your own that don’t require a professional or anything else. Customer support can also extend to live video help or tutorials to fix something or provide guidance. This will make your business a trusted resource customers can count on, and when they need extended services, you’ll be well positioned to be the first one they call.
- Feedback: Instead of calling customers for feedback, you can create questions for your group that provide answers that are relevant to your business. This is the best market research, and it’s free.
With the feedback you receive from your customers, you can respond to their requests and improve the products and services you provide. By developing creative and entertaining questionnaires, you can engage with your customers in a way that is not tedious. And your input can be invaluable, rewarded with special offers and coupons to encourage future engagement, brand loyalty and long-term customer retention.